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Frequently Asked Question

What is skotsy.com?

👠 Welcome to Skotsy.com – your go-to Branded Luxury Footwear haven! Discover Quality Collections for both Men and Women, where Comfort effortlessly meets Sophistication. 🌟

💎 We exclusively offer Premium Quality Products, meticulously crafted and designed to elevate your style game. Step into luxury with Skotsy! 👞✨

How can I place an order on skotsy.com?

👞 Explore our stylish collections by browsing through categories like men's, women's, sneakers, boots, clogs, formal, flip-flops, wedges, flats, heels, and more! 🛍️

🔍 Utilize the search bar to easily find specific products or your favorite brands. Once you spot the perfect pair, simply add it to your cart and proceed to checkout. 🛒💳

📦 Complete your order by entering your shipping details and payment information. It's that easy! Enjoy your premium-quality footwear from Skotsy.com! 👣✨

How can I track my order on skotsy.com?

👀 Keep tabs on your order with ease! Simply tap the chat button at the bottom right of the website. Enter your order number and email address to unlock real-time updates and tracking info. 📦✨

🤔 Got questions or concerns? No worries! Reach out to our customer service team via chat, email, or phone – we're here to help! 📱🌟

How can I pay for my order on skotsy.com?

💳 At Skotsy.com, paying for your order is a breeze! Choose from a variety of secure payment methods, including credit card, debit card, net banking, UPI, wallet, or cash on delivery.

🔒 Rest assured, we accept all major cards and banks, utilizing secure and encrypted payment gateways to prioritize your safety and privacy.

💸 Explore flexibility with our EMI option, available for select products and banks, allowing you to pay in convenient installments. 🔄

💻 Before placing your order, check out the payment options and associated charges on the checkout page. Your seamless shopping experience is our priority! 🛒🌐

What is the money back guarantee on skotsy.com?

✨ At skotsy.com, your satisfaction is our priority! Enjoy the peace of mind with our 10-day money-back guarantee on all purchased products.

🔄 Not completely happy with your purchase? No worries! Return the unused, unworn product in its original condition and packaging within 10 days of delivery for a full refund.

📞 Simply contact our customer service team to initiate the money-back process. We'll arrange a convenient pick-up from your address and process your refund promptly upon receiving the product. Your happiness is our commitment! 💖💰

What is the return and exchange policy on skotsy.com?

✈️ Enjoy free shipping on all orders exceeding Rs. 1000! For orders under Rs. 1000, a flat rate of Rs.70 applies. 🚚 We proudly deliver to locations across India and beyond.

🌐 Trust in our efficient courier services for swift delivery within 3-7 business days. Need it faster? Opt for express shipping at an additional fee, and receive your order within 1-3 business days! 🚀📦

— SKOTSY ELEGANCE —


Skotsy.com: Your go-to for timeless, sophisticated leather shoes . Fashion-forward, handcrafted in Milan, and designed for discerning tastes. Meticulous craftsmanship, genuine leathers, and vibrant colors define our collection. Discover your perfect Skotsy style and wear it confidently.